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CODE, the ‘Best Small Provider 2017’

06 September 2017

CODE Leicester Student Accommodation has been voted as the Best Small (less than 1500 beds) Student Accommodation Provider in the UK in the prestigious National Student Housing Survey 2017 and this follows hot on the heels of being the Student Accommodation Operator of the Year 2017 at the RESI Awards. At a time when satisfaction in the market has dipped slightly with the rise of increasingly more savvy and demanding students, it was encouraging to see that the team at CODE had continued to make progress and improve across all critical measures making sure that CODE Leicester is home to the finest student accommodation available and attracting students globally.

Already in its 10th year the NSHS makes a series of awards to recognise organisations who achieve outstanding customer feedback and this year’s survey attracted over 35,000 responses from students representing more than 200 universities and colleges across the UK. This underlines the scale of the achievement for CODE whose success not only represents the superior quality of the accommodation and facilities on offer but as importantly the high level of customer service available either face to face, over the phone or increasing remotely over the internet where students are comfortable to engage using all the latest forms of social media. What is becoming increasingly apparent is that students value the community and welfare aspects of their accommodation very highly and CODE have embraced this making sure that students have every opportunity to interact with free fitness classes, workouts in the gym, regular cinema nights, free yoga sessions plus impromptu events in the Café to encourage everybody to get together.

With overall value for money increasingly becoming a determining factor the Management Teams are coming under further scrutiny with students putting a high expectation on having a well-managed student community where there is a widespread right to quiet, on hand 24 hour security and a highly skilled and experienced Team on hand to support them at University. Lynn Lewis Director at CODE commented “We would like to thank every single one of our students who voted for us and gave valuable feedback to act on in the future. We will continue to raise the bar in both systems and service to ensure that the best student accommodation in the UK is right here in Leicester”